-Ordering and Shipping Information

-Terms & Conditions

-Warranties & Returns

EMAIL:

BILL@CUSTOMTRIPLETREES.COM

Contact note; If you do not use MSN Outlook Express you can email me directly from your mail box. wghansen@hotmail.com We will be able to answer any qustions you have about our product line. 10/14/10

 

Ordering and Shipping Information

Placing an order with us is simple, the hard part is knowing what to order.Once that has been determined call us and we will get your order started..We normally ship UPS ground , although in some instances other carriers can be used.The USPS will deliver on Saturday at no extra cost , however, someone must be available to sign for the package.This is required anytime you ship with the post office.UPS will leave the package in a secure place without a signature and will deliver on Saturday for an additional charge.Sunday deliveries are very costly and we try to avoid them if possible.Overnight and 2nd day deliveries can also be pricey. We recommend that when you place an order with us to allow ample time for manufacturing & shipping using price friendly ground services. When you order we will give you an estimated delivery time. At your request we will e mail or fax your completed invoice at the time of order. Otherwise we will pack the complete invoice in the box with your shipment.All packages we ship are fully insured and included in the shipping cost.

As shown below we carefully package every order completely assembled, protectively wrapped and shipped with instructions and the invoice.

Terms & Conditions

We accept all 3 major credit cards Visa, master card and discover.We will also ship C.O.D. There is a 25 % deposit required to start the order.Once that check is received we will contact you with a approximate shipping date and the remaining charges.We will then ship your order with a carrier that accepts C.O.D.s.A money order or certified check is needed at the time of delivery.There is a C.O.D. fee that will be included in the remaining balance.

Warranties & Returns

All of the front end /Triple tree products we offer are made to order.With over 300 variations in this product line it would be hard to stock them for immediate shipping. .Many triple tree orders we take are for hard to find or obsolete models. At certain times we might have one of our more popular kits available for immediate delivery and will post it in the[What,s in Stock] section.of the website.We fully guaranty our products to fit and work on your motorcycle as we describe and advertise.If for some reason a part is machined incorrectly or a part does not fit your model we will fix the problem with no further charge to you.It is very important that you know the model of your bike when ordering custom made parts from us.We want to get the right parts on your bike so it looks great and rides good.Our return or order cancellation policy is a 25% work stop or stocking charge when we refund your credit Card.This fee covers our labor and material cost.!So make sure when you order its what you want and it will fit your bike.We do not want to charge you 25%! Thanks Machine&Design